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Re: encore unable to complete operation due to hardware error ?

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These questions below may be for a different product... but the kind of information you need to supply is the same, for the products you use

More information needed for someone to help... please click below and provide the requested information

-PPro Information FAQ http://forums.adobe.com/message/4200840


Severe Menu button-overlap issues! Please help!

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Hi everyone!

 

I'm having major trouble with a project for a work. I'm producing a DVD using a previous employee's project files, so I'm having to reverse-engineer the project in order to aqdd to it and finalise it.

 

The major issue is: Overlapping Buttons. I can see why there is an issue - the red boxes denoting the overlap are clearly visible. Trouble is - I can't resize the buttons so that they don't overlap. Whenever I click on the buttons, the text for the buttons either spontaneously resizes, disappeares or duplicates other text, seemingly at random. There does not seem to be a way to untangle the menu. I'd greatly appreciate any assistance, as I'm completely stuck and my deadline for completion is within a few hours. I've tried editing the menu in Photoshop but without any success. Nothing I seem to do in Photoshop or in Encore seems to make the project respond. 

 

I've tried gaining a screenshot of the Menu monitor to illustrate the nightmare of red and green boxes, but for some reason, I can't bring up the red-boxes now.


I'm at a complete loss!

Re: Severe Menu button-overlap issues! Please help!

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Any element in the button group can cause overlap. You should be able to fnd it in photoshop.

 

I will send you an email address by PM. Send me the psd for the menu,and I'll see if I can find the issue.

Re: Fast Forward Button

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I don't believe this exists in the DVD spec, right? The only way I see to fast forward (other than jumping to chapters) is to use the DVD player remote.

Re: Severe Menu button-overlap issues! Please help!

Re: Severe Menu button-overlap issues! Please help!

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You appear to have solved the overlap. I see none (in Encore), and don't see any likely issue in Photoshop.

 

The problem you have is that there are 22 buttons on a widescreen menu: limit by the DVD spec is 18. (36 for 4:3 menu). That will create problems as you move ahead. But easily handled by adding a menu.

Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Sonic/DVDCreator/

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I am using a Mac Pro, mid 2010  Processor  2.8 GHz Quad-Core Intel Xeon, Memory  16 GB 1066 MHz DDR3 ECC, Graphics  ATI Radeon HD 5770 1024 MB, Software  Mac OS X Lion 10.7.5

 

Every time I try to build a DVD using more than one button I get this error

 

Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Soni c/DVDCreator/FormatLib/Vobulator/BlockPlanner.cpp,line 217

Re: Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Sonic/DVDCreator/

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Moving to the Encore forum.

 

Thanks,

Kevin


Re: Encore CS5 hangs when called by Premiere Pro CS5 using Dynamic Link

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Okay I will CCLEANER and retry everything...

tt

Re: Encore CS5 hangs when called by Premiere Pro CS5 using Dynamic Link

Re: Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Sonic/DVDCreator/

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Does your project use slideshows?

Re: Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Sonic/DVDCreator/

Re: Internal software error:/Volumes/Builds/Amawat/Main/XcodeProjects/AuthorCore/../../Sonic/DVDCreator/

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Not a common error. All the instances in the past couple years that I found relate to slideshows.

 

No idea.

 

More info about your project; maybe something will give us some ideas.

Encore Menu Trouble

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I'm making a custom menu for my DVD in Photoshop, using the film/video preset (720x480 I believe). When I import the image to encore, everything looks good. Once I've burned the disc and put it in my DVD player the image looks stretched, as do the video buttons I used.

 

Any ideas as to what the problem could be?

Re: Encore Menu Trouble

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720x480 is half the story... the other half is the PAR (pixel aspect ratio) which determines standard 4:3 or widescreen 16:9

 

I do not make my own menus, so have NO idea how to get the PAR correct


Re: Encore Menu Trouble

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Before trying to create a menu from scratch in Photoshop, it helps to learn by starting with one from the Encore library and modify it in Photoshop. Add a menu from the Encore library to an Encore project, then right click and pick "edit in Photoshop." When you realize how easy it is, there's no need to start from scratch. You can change everything you want to change before you can learn the small subtleties that created your problem.

 

In any event, as John says, PAR is the partner of the pixel size. But you have a choice to make: widescreen or standard? You don't say which you picked, so I assume you simply got it wrong. The Film & Video presets in Photoshop have a group of Pixel Aspect ratios at the bottom. The 720x480 you indicate is NTSC, so you pick between D1/DV (par .91) or widescreen (1.21).

 

It is possible you did it right, and Encore is interpreting it wrong, which you can fix, either way, by telling Encore which is correct. Since your menu looks stretched (rather than squished), you probably used widescreen when you wanted standard.

 

Try changing in Encore by looking at what Encore is seeing as the display ratio: 4:3 or 16:9. Select the menu in Encore (select the menu only,not a button), and look at the properties panel, basic tab. If is set as 4:3, change it to 16:9.

Re: Audio goes out of sync when Blu-ray folder is exported from Encore CS6

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For anyone who's interested, I found a solution to this problem. Once imported into Encore, the leader in on the video and audio files cannot be trimmed at all. (I had been trimming the beginning of the video and matching audio file to eliminate the 8 seconds of dead space at the start of the clips.) Although the trim took effect immediately in the Encore timeline and I could also watch it in preview in sync, exporting was another story. The audio track seems to retain the trim when exporting but the video track does not, hence the 6-7 second delay between audio and video.

 

I reimported the files to my project and left in the 8 seconds of dead space at the start and voila! The video and audio match up when exported.

 

Ideally the trim tool would just work as its supposed to through export and all, but at least I found a solution I can work with.

(As a note, the trim works just fine in export on Encore CS5. I only had this problem with Encore CS6.)

Encore CC and CS6 sound problems

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I have tried Premiere Pro CC and CS6 with several different video's I upload on youtube.

 

1. video with external music downloaded 2 different songs. Render in Premiere stops working, then I make it through render but Encore just stands there. I go through the export media option. Tries external and internal in the game video.

2. make the same video without music goes fine, I add music in youtube.

3. new video with Fraps external screen capture, and my voice following the Fraps video. Renders fine in Premiere CC, encore CC crash. I open Premiere CS6 cannot open project because it's corrupted. Just encore cs6 cannot open either or cannot find the folder for the project.

 

Is there a way around this I can use to get my last video project up? I cannot upload this without my voice.

Re: Encore CC and CS6 sound problems

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Re: Encore asking for serial number

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I'm having the same problem here. Adobe please let us know my work depends on this ! Thanks...

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