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    There is no Authoring software in the 2017 suite of programs.  You can still get and use Encore, though these days, chances are very high that you're shooting in HD and everyone you deliver to will be watching on an HDTV, so DVD is not a good idea here.  You want Blu-ray, and I actually prefer the following to Encore for Blu-ray authoring.

     

    Blu-Disc Studio - Blu-ray authoring software


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    Thanks for reporting back!


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    Check the original source with mediainfo. That is a pretty odd file, so be sure it is what you think. any chance it is variable frame rate?

     

    DVD is 29.97; PR adds pulldown flags. I don't recall, but think this means you must export the audio with the video (demuxed, so separate files like you have).

     

    The audio goes out of sync suddenly at the middle, or goes out gradually beginning at the middle, or goes out allaloong but becomes apparent at the middle? Are you sure this does not happen in encore preview?


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    The original source was checked with Mediainfo, that's where the stats I posted came from. Here is the complete output, copy/pasted from the text output:

    General

    Complete name                  : C:\AniMix Project - Full.512x384.XviD.avi

    Format                         : AVI

    Format/Info                    : Audio Video Interleave

    File size                      : 692 MiB

    Duration                       : 1 h 0 min

    Overall bit rate               : 1 612 kb/s

    Writing application            : Nandub v1.0rc2

     

    Video

    ID                             : 0

    Format                         : MPEG-4 Visual

    Format profile                 : Simple@L3

    Format settings, BVOP          : No

    Format settings, QPel          : No

    Format settings, GMC           : No warppoints

    Format settings, Matrix        : Default (H.263)

    Codec ID                       : DX50

    Codec ID/Hint                  : DivX 5

    Duration                       : 1 h 0 min

    Bit rate                       : 1 472 kb/s

    Width                          : 512 pixels

    Height                         : 384 pixels

    Display aspect ratio           : 4:3

    Frame rate                     : 23.976 (24000/1001) FPS

    Color space                    : YUV

    Chroma subsampling             : 4:2:0

    Bit depth                      : 8 bits

    Scan type                      : Progressive

    Compression mode               : Lossy

    Bits/(Pixel*Frame)             : 0.312

    Stream size                    : 632 MiB (91%)

    Writing library                : XviD 1.0.0 RC4 (Hola) (UTC 2004-04-05)

     

    Audio

    ID                             : 1

    Format                         : MPEG Audio

    Codec ID                       : 55

    Codec ID/Hint                  : MP3

    Duration                       : 1 h 0 min

    Bit rate                       : 128 kb/s

    Channel(s)                     : 2 channels

    Sampling rate                  : 44.1 kHz

    Compression mode               : Lossy

    Stream size                    : 54.9 MiB (8%)

    Alignment                      : Split accross interleaves

    Interleave, duration           : 26  ms (0.63 video frame)

    Interleave, preload duration   : 500  ms

     

    And here is the output for the file created by Premier:

     

    General

    Complete name                  : C:\Users\Chris\Videos\Sequence 01.m2v

    Format                         : MPEG Video

    Format version                 : Version 2

    File size                      : 2.93 GiB

    Duration                       : 1 h 0 min

    Overall bit rate mode          : Variable

    Overall bit rate               : 6 997 kb/s

     

    Video

    Format                         : MPEG Video

    Format version                 : Version 2

    Format profile                 : Main@Main

    Format settings                : BVOP

    Format settings, BVOP          : Yes

    Format settings, Matrix        : Default

    Format settings, GOP           : M=3, N=15

    Duration                       : 1 h 0 min

    Bit rate mode                  : Variable

    Bit rate                       : 6 997 kb/s

    Maximum bit rate               : 8 000 kb/s

    Width                          : 720 pixels

    Height                         : 480 pixels

    Display aspect ratio           : 4:3

    Frame rate                     : 23.976 (24000/1001) FPS

    Color space                    : YUV

    Chroma subsampling             : 4:2:0

    Bit depth                      : 8 bits

    Scan type                      : Progressive

    Scan order                     : 2:3 Pulldown

    Compression mode               : Lossy

    Bits/(Pixel*Frame)             : 0.844

    Time code of first frame       : 00:00:00:00

    GOP, Open/Closed               : Closed

    Stream size                    : 2.93 GiB (100%)

     

     

    Yes, DVD is 29.97 but that is why I am using the MPEG-DVD format specifically when exporting from Premier.

     

    The audio seems to go out of sync gradually. It is fine in the beginning, slightly out in the middle to the point of being noticeable, and very noticeable at the end. And yes this does happen in encore preview.

    Speaking of which here are a few screenshots of what encore does to the audio and video.

    Capture.PNG

    First is the list of assets and the timeline before anything is added to said timeline.

    Capture1.PNG

    Here is the same area after the video is added.

    Capture3.PNG

    Here is the end of the timeline with the audio added. Notice that it is a good 1 second shorter than the video.

     

     

    On a side note I just checked the video output file from Premier along with the audio from Audacity combined using mplayer. The sync problem exists there as well. So the question becomes is this an issue with the audio or the video?


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    Good info; thanks.

     

    I have found fewer problems by importing "as timeline" and select both the m2v and wav. This should not cause the problem you have, but it avoids some occasional problems.

     

    I'd look further at finding a way to get the audio into audition. I think it will take avi, but you have mp3 inside an avi. But audacity should work. What are your export settings? I'm wondering in part about a 24 vs 23.976 issue. But yes, I think you are looking for a way to convert the mp3 to wav with the correct settings.

     

    In the project panel, Encore shows the audio as 3 seconds shorter. Definitely something wrong there.

     

    I think you already changed this, and mediainfo shows the pulldown, but don't use "match source attributes."


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    I tried importing the m2v and wave as a timeline. The audio was still out of sync by the same amount as before.

     

    I'll try exporting the audio via either mencoder or ffmpeg than importing the resulting mp3 into Audition to see what I can get out of it.

    Export settings for Audacity are twofold. First I set the Project Rate to 48 kHz for DVD compatibility than in the Export Audio dialog I choose WAV (Microsoft) signed 16-bit PCM as the file type.

     

    I have tried match source attributes (highest quality) but mostly I try a custom based off of that. Here are the screen shots of the settings I use in Premier. I have not tried any of the presets as they are all lesser in quality, VBR 1-pass is never a good plan, and the only 23.976 fps option is for widescreen. I will try the NTSC progressive high quality to test it out but am worried on the quality of the final encode.

    Capture2.PNG

    Capture.PNG

    Capture1.PNG


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    I tried exporting the sequence from Premier with the NTSC Progressive High Quality preset, this included the audio. I than imported into Encore as a timeline with the same out of sync issue. Also tried importing as seperate assets and than creating a timeline, same issue both in preview and when built.

     

    I was able to get the audio extracted from the avi, using ffmpeg, and imported it into Audition. I than exported it twice for testing with both of the following settings for DVD compatibility. First as a 48000 Hz, 24-bit integer, uncompressed wav; Second as a 48000 Hz, 16-bit integer, uncompressed wav. Both were without markers and metadata.

    Combining either with both the custom and preset video files gave the same issue as before.


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    Mediainfo on both those audio files?


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    24-bit:

    General

    Complete name                            : C:\Users\Chris\Videos\animix-audio_01.wav

    Format                                   : Wave

    File size                                : 989 MiB

    Duration                                 : 1 h 0 min

    Overall bit rate mode                    : Constant

    Overall bit rate                         : 2 304 kb/s

     

     

    Audio

    Format                                   : PCM

    Format settings                          : Little / Signed

    Format settings, Endianness              : Little

    Format settings, Sign                    : Signed

    Codec ID                                 : 1

    Duration                                 : 1 h 0 min

    Bit rate mode                            : Constant

    Bit rate                                 : 2 304 kb/s

    Channel(s)                               : 2 channels

    Sampling rate                            : 48.0 kHz

    Bit depth                                : 24 bits

    Stream size                              : 989 MiB (100%)

     

    16-bit:

    General

    Complete name                            : C:\Users\Chris\Videos\animix-audio_01-16bit.wav

    Format                                   : Wave

    File size                                : 659 MiB

    Duration                                 : 1 h 0 min

    Overall bit rate mode                    : Constant

    Overall bit rate                         : 1 536 kb/s

     

     

    Audio

    Format                                   : PCM

    Format settings                          : Little / Signed

    Format settings, Endianness              : Little

    Format settings, Sign                    : Signed

    Codec ID                                 : 1

    Duration                                 : 1 h 0 min

    Bit rate mode                            : Constant

    Bit rate                                 : 1 536 kb/s

    Channel(s)                               : 2 channels

    Sampling rate                            : 48.0 kHz

    Bit depth                                : 16 bits

    Stream size                              : 659 MiB (100%)


    0 0

    So I thought to try some different software, ie non-Adobe, to find out if something else would work or not.

    I found an open source DVD authoring program called DVD Flick.

     

    First I tried to use the source files from Premier and Audacity/Audition. No matter the combination this ended up producing the same problem as in Encore.

     

    So I tried dumping the original file into DVD Flick and letting it do its thing. This time there was no issue.

    This tells me that somewhere, probably with the video transcoding, the Adobe provided codec is messing up.

    Here is the ffmpeg line that DVD Flick used to encode the video.

    ffmpeg -i "D:\AniMix Project - Full.512x384.XviD.avi" -vcodec mpeg2video -s 720x480 -r 23.976 -g 14 -bufsize 1835008 -packetsize 2048 -muxrate 10080000 -aspect 4:3 -minrate 8950k -maxrate 8950k -b 8950k -preme 1 -precmp 2 -subcmp 8 -mbcmp 8 -cmp 1 -sws_flags spline+accurate_rnd -trellis 1 -mbd 2 -sc_threshold -3000 -dc 8 -an -threads 8 -fflags +genpts -f mpeg2video -shortest -map 0:0 "C:\Users\Chris\Documents\dvd\0.0.m2v"

    There are some interesting options there, mostly the bitrates, and I may try to play around with them before I try another authoring with Encore.

     

    Suffice it to say that unless there is an answer for the video encoding issue, which is where the problem seems to be, I will play around with other tools to get a good video stream than put all of it together in Encore.


    0 0

    I have tried TMPGEnc Authoring Works 6 free 30 day trial.  It is similar to Encore CS6.  It does not transcode MPEG2-DVD or H.264 Blu-ray videos.


    0 0

    Thanks for reporting back.

     

    BTW, the easiest way to post mediainfo is to do a screenshot of the tree view.

     

    Was your final program length exactly 1 hour zero minutes zero seconds?


    0 0

    Well, I tried to bring image scripts instead, but there's an error which says that it's not a Unicode file and it sould be UTF-8 or UTF-16.

    So I have two questions :

     

    Do you have any idea of how to do that ?

     

    And what are the other solutions for making DVD or Blu-ray Discs today ? Encore is apparently old fashioned but there sould be some newer softwares to replace it.


    0 0
  • 10/10/17--10:50: Configuration Error: Error 1
  • Every time I try to open Adobe Encore on my computer I get the following message:

     

    "Configuration error

    Please uninstall and reinstall the product.

     

    If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

     

    Error: 1"

     

    I have uninstalled and reinstalled a few times. I have OS X El Capitan. My Encore is CS6.

     

    Please advise!

     

    thank you.


    0 0

    Did you install as part of a Cloud subscription, or do you have the serial number version of Premiere Pro CS6?

     

    Code 1 https://forums.adobe.com/thread/1434528 may help

     

    I have seen it mentioned that an OLD version of Java must be installed to get an old program (CS6 and earlier) working with your new operating system https://support.apple.com/kb/dl1572?locale=en_US


    0 0

    Is that the exact error message? Please post a screenshot.

     

    You get no error on install? And you are opening Encore without opening a project, right? And it gives the error before the new project screen?

     

    Many Mac errors occur due to the install not setting all files and folders to read write.


    0 0

    Generally, open in a text editor that allows you to change the utf type, and resave. But some users have had trouble getting that correct. The srt program may have options also.

     

    Alternatives:

     

    https://forums.adobe.com/search.jspa?q=alternative&place=%2Fplaces%2F1383746&depth=ALL

     

    (From the Encore forum search windows for "alternatives.")


    0 0
  • 10/10/17--14:28: Unable to download Encore
  • I am trying to install encore on new computer, but there is no link "find additional apps" in the creative cloud app. Therefore I cannot install Premier Pro CS6 which will in turn install Encore.  Has something changed?  Did I install a bad version of Creative Cloud?  I have tried for 2 days now and am throwing myself at your mercy..

     

    Richard


    0 0

    Ever since I reinstalled Windows 10 and the Adobe Suite (including reinstalling Encore CS6), I haven't been able to get Encore to burn DVDs. My DVD drive/burner is the same one I was using successfully with Encore before the reinstall, and I'm still able to burn playable CDs with itunes, burn data DVDs, etc., and I'm able to set up projects in Encore, but burning in Encore keeps failing.

     

    When I try to burn a DVD in Encore now, I consistently have the error occur (one I've never experienced with it before): it transcodes everything, but then gets stuck on 'Validating Media' for a very long time, eventually says it failed, and gives the error message, "Encore was unable to complete the operation because of a hardware error (Sense Code 20000). Please contact the hardware manufacturer for more information."

     

    Then, when I close this message, Encore no longer detects the DVD burner drive. When I hit 'burn' in Encore, at this point, it gives me an error message that says "Target device is not ready."

     

    I've been looking through forums on this issue to try various solutions proposed, but none have worked yet. I tried running Encore as administrator, and this didn't fix it. I tried burning at the slowest speed, which also wasn't a solution. Tried a few other tips, but no luck.

     

    A bit stumped as to what else to try at this point or what the problem might be. Would appreciate any suggestions of things to try! It seems odd that it would be a problem with the DVD drive, as it worked before the reinstall and is still burning with other programs.

     

    Thanks!


    0 0

    Set your Encore DVD/BluRay output to an ISO file or to a folder on your hard drive https://forums.adobe.com/thread/2150198 and then use the FREE Imgburn to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

     

    Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons


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