I created a DVD in CS4 Encore with a first play copyright menu (including a skip button) and second play is the main menu. It all works great in my newer BluRay player, a 2009 DVD player and several machines of folks I sent copies to. The 86 minute program has two sub menus with links back to each other and the main menu. I maid a continuous play from the play button for all chapters (save some extras items) and selelcted chapters and scenes from sub menus. It works perfect. Except one guy can't get it to play.
It plays through the copyright menu and opens the main menu. However the button navigation and the play don't work. He is on a Mac (unknown version) and an 6 year old DVD player. I tested the DVD in my Windows Vista 64 bit Windows Media Player and a program called Media Player classic and encountered the exact issue he has. I was able to select navigation and make it play in the Classic player. I could select a chapter number one of which actually opened the sub menu where all the button highlights work. In WMP I was able to use list view and select chapter numbers to make it play. But the main menu buttons are non-functional in both those programs.
Does anyone know why this is and how I can create the main menu to make this work in these programs? When I check project in Encore build it shows no issues.