Hello
We have a problem that many other users seem to have too:
I'm building a DVD with two subtitle tracks (english and german). When I tried to build the .iso-file, I always got the error message "The subtitle or menu subpicture is too complex to be encoded". So I was reading about the problem on the web and tried some stuff, and somehow, Encore destroyed my file. Encore always crashed as soon as I edited something on the subtitle track.
So I decided to rebuild the whole menu (about 2 days of work). After I've rebuild the menu, I tried to build the .iso-File before I imported the subtitles. Then it worked. So it was clear that it was something with the subtitles.
So I re-imported only one of the subtitle tracks with the following settings:
I changed the values of the display area because some people wrote that It worked after they made the subtitle display area smaller. But when I then tried to build the .iso-file, I got the error message about too complex subtitles again.
I have some subtitles with two lines. So I deleted all the two-line-subtitles and tried to build the .iso-file again, but it still did not work. I then deleted all the subtitles that contain more than about eight words. I tried to build the iso-file again and IT WORKED!!!
But that can't be a solution! Or do I have to split a sentence like "You know exactly the cops are trying to set us up!" in two seperate subtitles? That would make it a pain in the *** to read the subtitles!
What does Adobe say about that? What can/should I do? I lost already several weeks of my life with this problem (and nobody will pay me for that time)!
By the way: Will Encore be discontinued or is there a CC version coming? I'm wondering why Encore's latest version is still CS6.
Thank you for your help!