After routinely burning DVDs with Encore CS5, the program has started freezing after I choose my settings and click "BUILD" on a window that reads, "Preparing project for build..."
I checked for solutions online and read about problems with Quicktime versions after 7.5.5. So I uninstalled Quicktime and installed the 7.5.5 version. Still had problem.
I reinstalled Encore. Still had problem.
Further research suggested I install the Roxio patch
PX Engine 4.18.16a I installed the patch. Still had problem.
I reinstalled the latest version of Quicktime v 7.7.4 Still had problem
On my desktop computer, I'm running
- Windows 7 ultimate 64 bit
- Intel i7 CPU 930 @ 2.80Ghz 2.80Ghz
- 24 GB RAM
- nvidia Quadro GX 4800
- Raid config on my data drives
Luckily, I also have Encore loaded as a part of the CS5 suite on a laptop computer, so I transfered the project files to the laptop, which burned the program without a problem. This tells me the problem is with the program on my desktop and now with the project files.
LAPTOP:
Windows 7 Professional - 64 bit
Intel i7 CPU 2620M @ 2.70 Ghz 2.70 Ghz
4 GB RAM
nvidia NVS 4200M
I'd appreciate any suggestions about how to get my desktop to again burn DVDs in encore.
Message was edited by: Dan 101 Just realized that when I reinstalled Encore, I got a message that instructed me to shut down two processes. One was related to Encore, the other was something like dynamiclink.exe. I couldn't find any such process running when I checked the Task Manager, so I couldn't shut it down before I continued with the installation. Could this be related to the issue?
