You probably put the downloaded folders in the wrong root folder.
Look at your Encore preferences for the location of the library. then go look there and see what folder structure you have. YOu shoujld have a folder called "Library," and under that, you should have all the categories of menus (what you are calling options). You probably have only "General" under "Library."
Assuming you have all the folders on your computer, you can change the location in Encore preferences to the actual location of the folders, or, you can move the files to the location Encore is pointed to.