Aloha Stan,
I come with more trouble...I've tried for several days to get the library loaded into encore with a multitude of problems;
1) Have tried on several occasions to get the 2 downloads for encore library's...encorecontent_en-US.zip & encorecontentenglish.zip. The downloads on several occasions have have been incomplete. Was hoping there might be an alternative site that could be used.
2) Two different types of error messages appear depending on type of zip extractor I use; a) 7zip = "can not open file...(file name & loc) as archive" & b) OS system imbedded extractor ="the compressed (zipped) folder is empty". With a) 7zip, only the "extract to folder" command was used. With b) the OS system imbedded extractor, when i right clicked to open the Zip Folder properties, the folder size reflected 2.3GB for _en-US.zip and 1.1GB for English.zip, so both folders were entirely loaded, not empty.
3) When finally UNZIPPED both completed files, followed instructions for linking unzipped file folders to "Encore Media" seemingly o.k. until trying to use the loaded content. The files were identified by Encore and the installed screen initiated and indicated complete. However, content was not present in library when only sending link to the folder.
4) Then I tried loading each subfolder separately...again the installed screen displayed completed, however only the last folder showed in the "library", but a huge amount of data showed up in "styles".
5) now I've deleted all the files and folders I've downloaded &/or created for the functional content.
What am I doing wrong and how much of this is a WIN7 problem vs. Adobe problem?
mahalo-n-aloha...konadon