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older | 1 | .... | 867 | 868 | (Page 869)

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    See if you can use Imgburn to create an ISO and then write that ISO to a blank disc

     

    Read http://forums.adobe.com/thread/1322583 for notes on installing Imgburn WITHOUT any toolbar add-ons... Set Imgburn to use the slowest burn speed your drive and media will use... I set my burn speed to 1x and let Imgburn adjust to the actual minimum


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    Is it a dual layer disk?

     

    Can you copy it on the computer? Can you make a new disk from EN?

     

    Are you certain there is nothing you have done differently?


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  • 12/07/18--18:32: Message from Adobe
  • Screen Shot 2018-12-07 at 9.27.01 PM.png
    I am getting this message from Adobe every 5 minutes since I upgrade to High Sierra. The product was downloaded from Adobe web page I bought the serial number and is registered at adobe it shows it in my account I don't know what to do


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  • 12/07/18--19:45: Re: Message from Adobe
  • >since I upgrade to High Sierra

     

    I can only GUESS that upgrading to an incompatible operating system has somehow broken the registration

     

    This is a public forum, not the link to Adobe support

    -other users here can't help with that specific problem

    -please click the link below to contact Adobe staff to help

    Be sure to remain signed in with your Adobe ID before accessing the link below

    -you must also allow 'cookies' in your web browser for this to work

    https://helpx.adobe.com/contact/support.html


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  • 12/08/18--03:00: Re: Message from Adobe
  • You are posting in the Encore (DVD Authoring) forum. What product are you using?

     

    Is this an older version, such as CS6, CS5? Or a newer subscription?


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    I zipped the .ncor file and the whole project. I also have a menu file.

     

    How do I get them to you?

    AD


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    Dropbox

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.


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    The DVD's are all single layer.  I have not tried to copy the DVD to the computer, however it plays with no problem on the computers.  I am certain nothing has changed in our production.  My next move will be to upgrade our system from CS6 to Creative Cloud and use the suite to make the DVD's.  I am hoping we don't run into any duplication problems with the masters created.


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    Creative Cloud does NOT have a program to create a DVD... you still have to use Encore CS6

     

    Unless you need new features in the latest Premiere Pro, you should find out why your duplicator is no longer working


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    Similar to John's comment, if the problem is with Encore, and it appears to be, it is likely you would have the same problem with a CC subscription. The main qualifier, is that a reinstall may help.


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